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FAQ

Coronavirus-will my order still be delivered?

Yes! For the health and safety of our customers and the couriers we use, we are now providing a doorstep delivery service only.

Will all my items be delivered by the same courier?

In the majority of orders yes, however on some occasions we may use different couriers and on large orders we will use a pallet courier.

What Couriers do you use?

DPD

DX FREIGHT  

DHL

PALLETWAYS

UK MAIL

XDP

How long is delivery time?

Delivery time is usually 3-5 working days, some ranges take longer and you can find the delivery time on each product description underneath the dimensions. 

Why have i been charged for a pre-order?

When you placed your order you will be charged at this point, this is so we can guarantee the stock with our suppliers. You can cancel this and get a full refund up to the point of dispatch.